{"id":228306,"date":"2022-01-14T09:43:27","date_gmt":"2022-01-14T08:43:27","guid":{"rendered":"http:\/\/develop.p579444.webspaceconfig.de\/loi-sur-le-reglement-des-litiges-de-consommation\/"},"modified":"2022-02-02T14:43:58","modified_gmt":"2022-02-02T13:43:58","slug":"loi-sur-le-reglement-des-litiges-de-consommation","status":"publish","type":"page","link":"https:\/\/www.bvm-brunner.de\/fr\/loi-sur-le-reglement-des-litiges-de-consommation\/","title":{"rendered":"Loi sur le r\u00e8glement des litiges de consommation"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.1&Prime; custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||30px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.1&Prime; width=\u00a0\u00bb90%\u00a0\u00bb width_tablet=\u00a0\u00bb90%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width_tablet=\u00a0\u00bb90%\u00a0\u00bb max_width_phone=\u00a0\u00bb90%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.6.6&Prime; custom_padding=\u00a0\u00bb20px|37px|||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px|0px|40px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px|0px|40px||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb animation_direction=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.9.1&Prime; background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1>Loi sur le r\u00e8glement des litiges de consommation<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.9.1&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Informations sur le r\u00e8glement des litiges de consommation conform\u00e9ment au \u00a736 de la loi sur la r\u00e9solution des litiges (VSBG)<br \/>\n<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.9.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Nous nous effor\u00e7ons en permanence de trouver un accord avec vous. Si, exceptionnellement, nous ne r\u00e9ussissions pas \u00e0 r\u00e9soudre votre probl\u00e8me de mani\u00e8re satisfaisante,<br \/>vous avez bien entendu la possibilit\u00e9 de recourir \u00e0 la justice.<\/p>\n<p>Nous ne sommes ni pr\u00eats \u00e0 ni contraints de participer \u00e0 une proc\u00e9dure de r\u00e8glement des litiges conform\u00e9ment \u00e0 la VSBG devant un organisme de conciliation des consommateurs.<br \/>La Commission europ\u00e9enne met \u00e0 disposition une plate-forme de r\u00e8glement extrajudiciaire des litiges en ligne (plate-forme OS), accessible \u00e0 l&rsquo;adresse suivante\u00a0: <a href=\"https:\/\/www.ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">www.ec.europa.eu\/consumers\/odr<\/a>. Vous trouverez notre adresse e-mail dans nos <a href=\"http:\/\/develop.p579444.webspaceconfig.de\/fr\/mentions-legales\/\" target=\"_blank\" rel=\"noopener\">mentions l\u00e9gales<\/a>.<\/p>\n<p>[\/et_pb_text][dipl_interactive_image_card _builder_version=\u00a0\u00bb4.6.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/dipl_interactive_image_card][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Loi sur le r\u00e8glement des litiges de consommationInformations sur le r\u00e8glement des litiges de consommation conform\u00e9ment au \u00a736 de la loi sur la r\u00e9solution des litiges (VSBG) Nous nous effor\u00e7ons en permanence de trouver un accord avec vous. Si, exceptionnellement, nous ne r\u00e9ussissions pas \u00e0 r\u00e9soudre votre probl\u00e8me de mani\u00e8re satisfaisante,vous avez bien entendu la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-228306","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/pages\/228306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/comments?post=228306"}],"version-history":[{"count":4,"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/pages\/228306\/revisions"}],"predecessor-version":[{"id":229431,"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/pages\/228306\/revisions\/229431"}],"wp:attachment":[{"href":"https:\/\/www.bvm-brunner.de\/fr\/wp-json\/wp\/v2\/media?parent=228306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}